Today’s communications leaders operate in an environment where internal culture and external reputation are inextricably linked. Public outrage is no longer just a trend to monitor or internal unrest just a situation to manage; these are constant forces requiring a strategic, systems-based response. Gregg Feistman, M.A. and Dr. Heather LaMarre, Ph.D., professors at Temple University and authors of The SMART Framework for Responding to Public Outrage, offer a model informed by global research designed to help leaders evaluate these volatile shifts and determine their best response.
Join us on Thursday, May 14th at 11:00am AEDT (Wednesday, May 13 at 9:00 pm EDT) for a Page Conversation with Gregg and Heather that begins with a holistic overview of the three pillars of the SMART framework then dives deeper into the internal pressures of employee activism. Come prepared to explore how to reconcile organizational strategy with the evolving workforce expectations of an increasingly polarized world.
To allow for more members to connect across time zones, there will be a second offering of this session on Wednesday, May 14th at 11:00 AM EDT. If you have any questions about the event or your registration, please reach out to Porsche Brown at pbrown@page.org.